Payment, Pricing & Finance Information

Effective date: 22 July 2026

1. Payment

Payment methods available for a particular Order will be shown during checkout or stated in the applicable quotation.

Unless otherwise agreed in writing, full cleared payment must be received before Products are dispatched.

Business Customers with approved credit facilities are subject to their separately agreed payment terms.

2. Quotations

Unless otherwise stated:

  • quotations do not reserve stock; 
  • quotations remain valid only for the period stated; 
  • prices may change before an Order is accepted; 
  • an Order is accepted only when DC2AC issues an Order Confirmation.

3. Prices

Prices shown:

  • include only those items expressly stated; 
  • may exclude installation, delivery, customs duties or taxes unless specified; 
  • are subject to correction in the event of genuine pricing errors before Order acceptance.

4. Promotions

Promotions apply only to eligible Orders placed and accepted during the applicable promotional period.

Promotions:

  • cannot normally be combined; 
  • are not retrospective; 
  • may have separate eligibility requirements.

Nothing in this section affects statutory rights.

5. Third-party Payment Providers

Payments may be processed through independent third-party providers.

Any payment processing, instalment plans or financing arrangements are subject to the terms and conditions of the relevant provider.

DC2AC is not the lender or finance provider unless expressly stated.

6. Currency

Orders may be accepted in different currencies depending on the website, quotation or sales channel.

Currency conversion charges imposed by banks or payment providers remain the Customer's responsibility.

7. Business Credit Accounts

Business Customers may apply for credit facilities.

Approval is entirely at DC2AC's discretion.

Approved credit facilities may be subject to:

  • credit limits; 
  • payment terms; 
  • security requirements; 
  • ongoing credit assessment. 

DC2AC reserves the right to vary, suspend or withdraw credit facilities.

8. Late Payment

For Business Customers:

  • overdue invoices may incur interest where permitted by law or agreed contractually; 
  • future deliveries may be suspended; 
  • credit facilities may be withdrawn.

9. Failed Payments

Where payment:

  • is declined; 
  • is reversed; 
  • is charged back; or 
  • remains outstanding, 

DC2AC may suspend or cancel further performance until payment has been resolved.

10. Refunds

Approved refunds will normally be processed using the original payment method.

Processing times depends on:

  • the payment provider; 
  • the financial institution; and 
  • the sales channel used. 

Where an Order was placed through an online marketplace, refunds may also be subject to that marketplace's procedures.

11. Fraud Prevention

DC2AC reserves the right to verify Orders where fraud, payment irregularities or unauthorised transactions are reasonably suspected.

Orders may be delayed or cancelled where verification cannot reasonably be completed.

12. Contact

For payment enquiries:

Email: enquiries@dc2ac.co.uk